All sales are final. We do not issue refunds or accept cancellations. Defective items must be reported within 3 business days of delivery with photos emailed to hello@elyzian.com.

For full details, please review our Return, Exchange & Repair Policy.

Exchanges or store credit are only available for approved defect claims. Items must be unworn, in original packaging, and authorized in advance.

For full details, please review our Return, Exchange & Repair Policy

Yes! We offer custom projects, personalization, and made-to-order pieces. Please note these are final sale and cannot be returned or exchanged.

No, Elyzian does not offer price matching. All sale and promotional items are final sale.

Select rings may be resized; custom sizing is treated as a special order and is final sale.

Contact hello@elyzian.com for availability.

If damage occurs within 60 days, repairs are covered (shipping at customer’s expense). After 60 days, repairs are available for a fee. Prior authorization required.

For more information, please review our Return, Exchange & Repair Policy

Yes. Elyzian sources all diamonds and gemstones responsibly through trusted suppliers.

Yes. Lab-grown diamond options are available in select collections, and we can also create a lab diamond piece upon request as a custom order (final sale). All colored gemstones are natural only — we do not offer lab-grown color gemstones.

Any lab diamond jewelry will be explicitly stated as such on its product page.

We accept all major credit cards, Shopify Payments, and Elyzian-approved financing options.

Yes. Flexible payment options may be available at checkout or by request.